MANAGED IT SERVICES
Security Management
Remote Monitoring
End User Support
Network Management
Reporting
We provide IT services tailored to the needs of every business. We also offer proactive, stress free managed IT service.
Our flat-rate services can give you the peace of mind by reducing your costs, increasing productivity rate, and minimizing risk.
Often times, we will find and solve your computer problems before you even know you have them. We provide full-service on-site and remote IT solutions.
Our Managed IT Services
1. Installing, configuring and maintaining computer hardware, software, systems, networks, printers, and scanners
2. Onsite and Remote Monitoring and maintaining computer systems and networks through our skilled helpdesk and support team
3. Responding in a timely manner to service issues and requests
4. Providing technical support across the company (this may be in person or remotely over the phone or remote access support apps)
5. End user support for various desktop, hardware and network issues.
6. Analyse and produce metrics on the efficiency of system and suggest improvements whenever necessary
7. Testing and Installing new technology to improve day to day performance of systems pre-emptively to reduce downtimes.
8. Provision of scheduled periodic maintenance services to prevent software and hardware issues through our retainer contracts.